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Date: 29 Jan 2007 10:47:59
From: Paul Allen
Subject: "Espresso" at Olive Garden
I know. Expecting to get a good espresso at an Olive Garden is like, well,
expecting to get good Italian food at an Olive Garden. But this experience was
beyond the pale (literally, as you'll see below).

A couple months back my wife and I stopped into OG for lunch -- their soup and
salad is actually a pretty good bet if you can manage to fight off the wait staff
that is trying to sell you a glass of crappy, get this, *pink* wine. I guess they
figure most people can't decide between red or white, so "Olive Garden University"
in Tuscany figured pink is a good compromise. I digress.

I should probably have learned my lesson long, long ago that it is a rare
restaurant that understands what espresso is, much less how to actually make a
decent shot. And the rare restaurant that "gets it" is almost universally never
part of a chain. I guess one of the tip-offs should be that the bartender does
double duty as the barista. Not that some people couldn't actually pull off both
roles admirably. The second tip-off is that the espresso machine, which usually
does not have a portafilter anymore these days, is flanked by bottles of scotch
and bourbon. Not there there is anything wrong with scotch and bourbon, per se. I
digress.

So what was I thinking? After we finished eating, the thought of an espresso
seemed really good to me. So I ordered one. Can't remember what my wife ordered.
Not espresso. Probably brewed coffee. And probably a much better bet. Relatively
speaking.

I didn't expect perfection. I didn't even expect a shot as good as I can make at
home. But I damn sure didn't expect what was placed in front of me.

It was delivered in a shallow, sort of wide-ish, coffee cup. Not an espresso cup.
There was absolutely no crema. Though, if memory serves, there was some form of
bubbles along the outside, against the wall of the cup. But the bubbles were more
like scum or dirty dishwater bubbles, than crema. The lack of crema, of course,
allowed me to see the actual "brewed" (I use that term loosely) "espresso" (again,
loose term). The color of the liquid before me was sort of a pale, medium
grayish-brown (is that what taupe is?). It was literally "beyond the pale".

As if the sight of it was not proof enough that this was not espresso, I actually
tasted it. Mostly because I figured I could hardly send something back without
actually trying it. It didn't taste like anything in particular. Just nasty liquid.

When I caught the wait person I said something like: "I don't know exactly what
this is, but it is definitely not espresso." She seemed a little taken aback. Sort
of as if she delivers espressos on a regular basis, they always look the same, and
no one ever complains.

But, she took my word for it. She went and checked with the bartendista who told
her something to the effect that it was indeed an espresso and (at least a silent
assumption) that the machine is working correctly.

The server apologized for my being dissatisfied and promptly said she would remove
the charge from my bill. No harm, no foul.

As we were leaving Olive Garden, I glanced into the bar and saw their espresso
machine, flanked as it was by various bottles of hooch. I quickly realized that it
would be a futile effort to engage in a conversation with the bartendista.

The Olive Graden espresso machine was one of those machines with four entrances
(beans, water, milk, electricity) and two exits (liquid and spent grounds) with a
few push button switches on the front.

That machine sums up everything that is wrong with America.

That, and the length of this post. Sorry.




 
Date: 30 Jan 2007 17:08:43
From: cpaullie
Subject: Re: "Espresso" at Olive Garden
On Jan 30, 3:10 pm, "Johnny" <removethis.huuan...@hotmail.com > wrote:
> "Donn Cave" <d...@drizzle.com> wrote in message
>
> news:1170138951.158211@bubbleator.drizzle.com...
>
>
>
> > Quoth "Jack Denver" <nunuv...@netscape.net>:
>
> >


 
Date: 30 Jan 2007 23:46:22
From: Barry Jarrett
Subject: Re: "Espresso" at Olive Garden
On Mon, 29 Jan 2007 10:47:59 -0600, Paul Allen <paul@lollygag.com >
wrote:

>I know. Expecting to get a good espresso at an Olive Garden is like, well,
>expecting to get good Italian food at an Olive Garden. But this experience was
>beyond the pale (literally, as you'll see below).
>


http://viewmorepics.myspace.com/index.cfm?fuseaction=viewImage&friendID=54172386&albumID=0&imageID=991553853




  
Date: 30 Jan 2007 23:51:01
From: Jack Denver
Subject: Re: "Espresso" at Olive Garden
Linkie no workie.


"Barry Jarrett" <barry@rileys-coffee.com > wrote in message
news:26mvr2d7qv9rptosdj7siqbe85a36q82kq@4ax.com...
> On Mon, 29 Jan 2007 10:47:59 -0600, Paul Allen <paul@lollygag.com>
> wrote:
>
> >I know. Expecting to get a good espresso at an Olive Garden is like,
> >well,
> >expecting to get good Italian food at an Olive Garden. But this
> >experience was
> >beyond the pale (literally, as you'll see below).
> >
>
>
> http://viewmorepics.myspace.com/index.cfm?fuseaction=viewImage&friendID=54172386&albumID=0&imageID=991553853
>
>
>




 
Date: 30 Jan 2007 07:23:15
From: shane
Subject: Re: "Espresso" at Olive Garden


On Jan 30, 8:18 am, "Omni...@gmail.com" <Omni...@gmail.com > wrote:
> On Jan 29, 1:02 pm, "Jack Denver" <nunuv...@netscape.net> wrote:
>
> > As the others said, what didya expect?
>
> > Judging from the appearance of the brew, I'm guessing that they had some
> > kind of capsule machine and the "barista" forgot to change the capsule, so
> > what you had was the 2nd infusion. Or if it was a superauto, the oily beans
> > were jammed in the throat so that hardly any coffee was in the dose.I've had the same experience at OG. When I queried the waitron, she
> merrily said, "Oh, we have a machine but nobody knows how to use it so
> we make this with powder and hot water."
>
> Maybe that was what you got.

I actually had a fairly good espresso in a restraunt once. Some place
in Indianapolis, when I visited for my sister's graduation. They had
some sort of Illy machine, pods maybe? I only got a brief look at them
machine, it was back in a prep area and I don't recall seeing a
grinder. The espresso was served in an Illy logoed cup and had
crema.

powder? what sort of powder? scary...



 
Date: 30 Jan 2007 06:18:12
From: Omniryx@gmail.com
Subject: Re: "Espresso" at Olive Garden


On Jan 29, 1:02 pm, "Jack Denver" <nunuv...@netscape.net > wrote:
> As the others said, what didya expect?
>
> Judging from the appearance of the brew, I'm guessing that they had some
> kind of capsule machine and the "barista" forgot to change the capsule, so
> what you had was the 2nd infusion. Or if it was a superauto, the oily beans
> were jammed in the throat so that hardly any coffee was in the dose.

I've had the same experience at OG. When I queried the waitron, she
merrily said, "Oh, we have a machine but nobody knows how to use it so
we make this with powder and hot water."

Maybe that was what you got.



 
Date: 29 Jan 2007 17:03:43
From: Mike Hartigan
Subject: Re: "Espresso" at Olive Garden
In article <45be253f$1@kcnews01 >, paul@lollygag.com says...
> I know. Expecting to get a good espresso at an Olive Garden is like, well,
> expecting to get good Italian food at an Olive Garden. But this experience was
> beyond the pale (literally, as you'll see below).
> [...]

Deja vu!!! My one Olive Garden espresso experience about ten years
ago was virtually identical to yours! In my case, I was served what
appeared to be regular coffee in a demitasse. No crema, tasted like
restaurant coffee, yadda, yadda, yadda. When I complained, the
'manager' came over, apologized, and proceeded to serve me something
that looked and tasted decidedly more 'espresso-ish'. That one was
more like something that somebody just didn't know how to make, but
at least they tried on that one. I'm convinced that the first was
simply half a serving of regular coffee for which they tried to
charge me double the price. Needless to say, I haven't ordered an
espresso on either of my two visits since.

--
-Mike


 
Date: 29 Jan 2007 15:09:35
From: Ken Fox
Subject: Re: "Espresso" at Olive Garden
"Paul Allen" <paul@lollygag.com > wrote in message
news:45be253f$1@kcnews01...
>I know. Expecting to get a good espresso at an Olive Garden is like, well,
> expecting to get good Italian food at an Olive Garden. But this experience
> was
> beyond the pale (literally, as you'll see below).

Isn't Olive Garden one of those Darden Chains that Al's old company had the
contract to install Cimbali superautos in? If so, and if this machine was
one of those, it certainly can be adjusted to deliver a drinkable if not
superlative espresso.

Hopefully this location does not have this equipment but if they do, than it
is major league out of adjustment and being operated by someone who hasn't a
clue.

ken




 
Date: 29 Jan 2007 13:50:20
From: Dan
Subject: Re: "Espresso" at Olive Garden


On Jan 29, 4:47 pm, Paul Allen <p...@lollygag.com > wrote:
> I know. Expecting to get a good espresso at an Olive Garden is like, well,
> expecting to get good Italian food at an Olive Garden. But this experience was
> beyond the pale (literally, as you'll see below).

what gets me is the number of italian restaurants (not chains) that
I've been to around london, where I've been served rubbish espresso.

1 place - I ordered espresso, and mum and dad cappuchino, the espresso
appeared within a minute

another place I was in with about 15 others, I ordered espresso and
they ordered caps - It looked and tasted as if they'd prepared mine
before all the caps, and served them at the same time!

I've only had 1 decent restaurant espresso - that was at a thai
restaurant - ok, there wasn't much crema, but it looked well made, and
was more than drinkable!






 
Date: 29 Jan 2007 13:17:06
From: Randy G.
Subject: Re: "Espresso" at Olive Garden
Paul Allen <paul@lollygag.com > wrote:

>I know. Expecting to get a good espresso at an Olive Garden is like, well,
>expecting to get good Italian food at an Olive Garden. But this experience was
>beyond the pale (literally, as you'll see below).
><.............snippty snipage>
>
>As we were leaving Olive Garden, I glanced into the bar and saw their espresso
>machine, flanked as it was by various bottles of hooch. I quickly realized that it
>would be a futile effort to engage in a conversation with the bartendista.
>
>The Olive Graden espresso machine was one of those machines with four entrances
>(beans, water, milk, electricity) and two exits (liquid and spent grounds) with a
>few push button switches on the front.>

There is nothing wrong with giving a place a chance to make a decent
coffee, but IMO you did things sort of backwards. When entering look
for the espresso machine right off (or ask to see it) and then make a
decision as to whether to order or not. If it looks like a decent
machine, ask to see the espresso being made, or something like, "Is
there anyone here who knows how to make REAL espresso?" Of course, if
you feel like giving them a bad time, ask, "Is there anyone here
besides me who knows how to make a REAL espresso?" of course, you
better know how because they just might put you behind the counter!
;-)

If it helps, I hate their under-baked bread sticks.


Randy "the salad dressing is too oily as well" G.
http://www.EspressoMyEspresso.com




  
Date: 29 Jan 2007 21:27:15
From: Robert Harmon
Subject: Re: "Espresso" at Olive Garden
Howdy Randy!
I've even gone so far as to volunteer to demonstrate good espresso methods &
had a few take me up on my offer. I always make a point of checking out the
equipment before I offer - I don't get so much egg on my face that way.
--
Robert (Show off!) Harmon
http://tinyurl.com/pou2y
http://tinyurl.com/psfob
http://tinyurl.com/fkd6r

"Randy G." <frcn@DESPAMMOcncnet.com > wrote in message
news:7mosr2p02nsu1911u6vqknlsrerdr7508m@4ax.com...
> There is nothing wrong with giving a place a chance to make a decent
> coffee, but IMO you did things sort of backwards. When entering look
> for the espresso machine right off (or ask to see it) and then make a
> decision as to whether to order or not. If it looks like a decent
> machine, ask to see the espresso being made, or something like, "Is
> there anyone here who knows how to make REAL espresso?" Of course, if
> you feel like giving them a bad time, ask, "Is there anyone here
> besides me who knows how to make a REAL espresso?" of course, you
> better know how because they just might put you behind the counter!
> ;-)
>
> If it helps, I hate their under-baked bread sticks.
>
>
> Randy "the salad dressing is too oily as well" G.
> http://www.EspressoMyEspresso.com
>
>




   
Date: 03 Feb 2007 15:59:34
From: Danny
Subject: Re: "Espresso" at Olive Garden
Robert Harmon wrote:
> Howdy Randy!
> I've even gone so far as to volunteer to demonstrate good espresso methods &
> had a few take me up on my offer. I always make a point of checking out the
> equipment before I offer - I don't get so much egg on my face that way.

I've helped a few restaurants in this area too. The main problems are
always the same - cheap HX machine and no pre-flush when stood idle,
doser full of coffee, and often the pf's sitting next to the machine.
It's very difficult to train people to do a cooling flush when the
place has been quiet, or to dose to order.

--
Regards, Danny

http://www.gaggia-espresso.com (a purely hobby site)
http://www.malabargold.co.uk (UK/EU ordering for Malabar Gold blend)



 
Date: 29 Jan 2007 20:33:34
From: Ken Wilson
Subject: Re: "Espresso" at Olive Garden
Bit I will often serve "pink" wine as an aperitif or over a salady sort of
lunchtime summer outside meal.

(In winter one would, of course, serve white port as a "well its cooking but
not quite ready" drink.)

Ref the espresso - bean there (not literally you understand) got the coffee
shirt. Hair shirt more like.

And my wife groans everytime i ask for even just a "coffee" - but hope
springs eternal.

regards

ken




 
Date: 29 Jan 2007 10:55:57
From:
Subject: Re: "Espresso" at Olive Garden


On Jan 29, 8:47 am, Paul Allen <p...@lollygag.com > wrote:

> That machine sums up everything that is wrong with America.

We should be so lucky! :o)
. . .but the point is well taken.
tin



 
Date: 29 Jan 2007 13:02:35
From: Jack Denver
Subject: Re: "Espresso" at Olive Garden
As the others said, what didya expect?

Judging from the appearance of the brew, I'm guessing that they had some
kind of capsule machine and the "barista" forgot to change the capsule, so
what you had was the 2nd infusion. Or if it was a superauto, the oily beans
were jammed in the throat so that hardly any coffee was in the dose.

You can expect Italian food at an Italian restaurant but even there you
can't really expect espresso (especially not in the US). You're only
setting yourself up for disappointment so don't even try. My wife figured
this out before I did and made me stop ordering so that she wouldn't have to
listen to my rants anymore, which she knew would be coming every time. I
was like Charlie Brown and hoping against hope that THIS time the espresso
would be drinkable.




"Paul Allen" <paul@lollygag.com > wrote in message
news:45be253f$1@kcnews01...
>I know. Expecting to get a good espresso at an Olive Garden is like, well,
> expecting to get good Italian food at an Olive Garden. But this experience
> was
> beyond the pale (literally, as you'll see below).
>
> A couple months back my wife and I stopped into OG for lunch -- their soup
> and
> salad is actually a pretty good bet if you can manage to fight off the
> wait staff
> that is trying to sell you a glass of crappy, get this, *pink* wine. I
> guess they
> figure most people can't decide between red or white, so "Olive Garden
> University"
> in Tuscany figured pink is a good compromise. I digress.
>
> I should probably have learned my lesson long, long ago that it is a rare
> restaurant that understands what espresso is, much less how to actually
> make a
> decent shot. And the rare restaurant that "gets it" is almost universally
> never
> part of a chain. I guess one of the tip-offs should be that the bartender
> does
> double duty as the barista. Not that some people couldn't actually pull
> off both
> roles admirably. The second tip-off is that the espresso machine, which
> usually
> does not have a portafilter anymore these days, is flanked by bottles of
> scotch
> and bourbon. Not there there is anything wrong with scotch and bourbon,
> per se. I
> digress.
>
> So what was I thinking? After we finished eating, the thought of an
> espresso
> seemed really good to me. So I ordered one. Can't remember what my wife
> ordered.
> Not espresso. Probably brewed coffee. And probably a much better bet.
> Relatively
> speaking.
>
> I didn't expect perfection. I didn't even expect a shot as good as I can
> make at
> home. But I damn sure didn't expect what was placed in front of me.
>
> It was delivered in a shallow, sort of wide-ish, coffee cup. Not an
> espresso cup.
> There was absolutely no crema. Though, if memory serves, there was some
> form of
> bubbles along the outside, against the wall of the cup. But the bubbles
> were more
> like scum or dirty dishwater bubbles, than crema. The lack of crema, of
> course,
> allowed me to see the actual "brewed" (I use that term loosely) "espresso"
> (again,
> loose term). The color of the liquid before me was sort of a pale, medium
> grayish-brown (is that what taupe is?). It was literally "beyond the
> pale".
>
> As if the sight of it was not proof enough that this was not espresso, I
> actually
> tasted it. Mostly because I figured I could hardly send something back
> without
> actually trying it. It didn't taste like anything in particular. Just
> nasty liquid.
>
> When I caught the wait person I said something like: "I don't know exactly
> what
> this is, but it is definitely not espresso." She seemed a little taken
> aback. Sort
> of as if she delivers espressos on a regular basis, they always look the
> same, and
> no one ever complains.
>
> But, she took my word for it. She went and checked with the bartendista
> who told
> her something to the effect that it was indeed an espresso and (at least a
> silent
> assumption) that the machine is working correctly.
>
> The server apologized for my being dissatisfied and promptly said she
> would remove
> the charge from my bill. No harm, no foul.
>
> As we were leaving Olive Garden, I glanced into the bar and saw their
> espresso
> machine, flanked as it was by various bottles of hooch. I quickly realized
> that it
> would be a futile effort to engage in a conversation with the bartendista.
>
> The Olive Graden espresso machine was one of those machines with four
> entrances
> (beans, water, milk, electricity) and two exits (liquid and spent grounds)
> with a
> few push button switches on the front.
>
> That machine sums up everything that is wrong with America.
>
> That, and the length of this post. Sorry.




  
Date: 30 Jan 2007 06:35:51
From: Donn Cave
Subject: Re: "Espresso" at Olive Garden
Quoth "Jack Denver" <nunuvyer@netscape.net >:



   
Date: 30 Jan 2007 14:10:47
From: Johnny
Subject: Re: "Espresso" at Olive Garden

"Donn Cave" <donn@drizzle.com > wrote in message
news:1170138951.158211@bubbleator.drizzle.com...
> Quoth "Jack Denver" <nunuvyer@netscape.net>:
>
>


  
Date: 30 Jan 2007 00:21:38
From: Barry Jarrett
Subject: Re: "Espresso" at Olive Garden
On Mon, 29 Jan 2007 13:02:35 -0500, "Jack Denver"
<nunuvyer@netscape.net > wrote:

>this out before I did and made me stop ordering so that she wouldn't have to
>listen to my rants anymore, which she knew would be coming every time. I
>was like Charlie Brown and hoping against hope that THIS time the espresso
>would be drinkable.

sometimes i still try to kick the football, and sometimes my dinner
partners goad me into trying to kick the football...

there is a new restaurant going in to the "alternate" space we'd been
considering for the store, about a mile away. the owner has already
been in, as he heard that i was the "guy to talk to about coffee". we
haven't gone much beyond coffee smalltalk, but i hope i can get my
coffee/espresso in there and have them make it well. the guy has a
superautomatic at home, so there is at least a little foundation to
build upon.





 
Date: 29 Jan 2007 17:44:02
From: Robert Harmon
Subject: Re: "Espresso" at Olive Garden ("Drek" at OG)
Howdy Paul!
But, have you learned your lesson? It seems as though you must have a
masochistic streak in you. If you knew you were going to get drek & weren't
surprised to find drek being served, then one could make an argument that
you secretly must like drek?

Seriously though, that's just one of the joys of having an HX machine that's
on 24/7, knowing that if I get a hankering for a shot after dinner out it'll
be ready to drink within a couple of minutes of arriving home.

In fact I think it's time to grind some of my Mongrel Blend & have a
cappuccino right now.
--
Robert (I got mine!) Harmon
http://tinyurl.com/pou2y
http://tinyurl.com/psfob
http://tinyurl.com/fkd6r

"Paul Allen" <paul@lollygag.com > wrote in message
news:45be253f$1@kcnews01...
>I know. Expecting to get a good espresso at an Olive Garden is like, well,
> expecting to get good Italian food at an Olive Garden. But this experience
> was
> beyond the pale (literally, as you'll see below).
>
> A couple months back my wife and I stopped into OG for lunch -- their soup
> and
> salad is actually a pretty good bet if you can manage to fight off the
> wait staff
> that is trying to sell you a glass of crappy, get this, *pink* wine. I
> guess they
> figure most people can't decide between red or white, so "Olive Garden
> University"
> in Tuscany figured pink is a good compromise. I digress.
>
> I should probably have learned my lesson long, long ago that it is a rare
> restaurant that understands what espresso is, much less how to actually
> make a
> decent shot. And the rare restaurant that "gets it" is almost universally
> never
> part of a chain. I guess one of the tip-offs should be that the bartender
> does
> double duty as the barista. Not that some people couldn't actually pull
> off both
> roles admirably. The second tip-off is that the espresso machine, which
> usually
> does not have a portafilter anymore these days, is flanked by bottles of
> scotch
> and bourbon. Not there there is anything wrong with scotch and bourbon,
> per se. I
> digress.
>
> So what was I thinking? After we finished eating, the thought of an
> espresso
> seemed really good to me. So I ordered one. Can't remember what my wife
> ordered.
> Not espresso. Probably brewed coffee. And probably a much better bet.
> Relatively
> speaking.
>
> I didn't expect perfection. I didn't even expect a shot as good as I can
> make at
> home. But I damn sure didn't expect what was placed in front of me.
>
> It was delivered in a shallow, sort of wide-ish, coffee cup. Not an
> espresso cup.
> There was absolutely no crema. Though, if memory serves, there was some
> form of
> bubbles along the outside, against the wall of the cup. But the bubbles
> were more
> like scum or dirty dishwater bubbles, than crema. The lack of crema, of
> course,
> allowed me to see the actual "brewed" (I use that term loosely) "espresso"
> (again,
> loose term). The color of the liquid before me was sort of a pale, medium
> grayish-brown (is that what taupe is?). It was literally "beyond the
> pale".
>
> As if the sight of it was not proof enough that this was not espresso, I
> actually
> tasted it. Mostly because I figured I could hardly send something back
> without
> actually trying it. It didn't taste like anything in particular. Just
> nasty liquid.
>
> When I caught the wait person I said something like: "I don't know exactly
> what
> this is, but it is definitely not espresso." She seemed a little taken
> aback. Sort
> of as if she delivers espressos on a regular basis, they always look the
> same, and
> no one ever complains.
>
> But, she took my word for it. She went and checked with the bartendista
> who told
> her something to the effect that it was indeed an espresso and (at least a
> silent
> assumption) that the machine is working correctly.
>
> The server apologized for my being dissatisfied and promptly said she
> would remove
> the charge from my bill. No harm, no foul.
>
> As we were leaving Olive Garden, I glanced into the bar and saw their
> espresso
> machine, flanked as it was by various bottles of hooch. I quickly realized
> that it
> would be a futile effort to engage in a conversation with the bartendista.
>
> The Olive Graden espresso machine was one of those machines with four
> entrances
> (beans, water, milk, electricity) and two exits (liquid and spent grounds)
> with a
> few push button switches on the front.
>
> That machine sums up everything that is wrong with America.
>
> That, and the length of this post. Sorry.




  
Date: 29 Jan 2007 12:03:39
From: Paul Allen
Subject: Re: "Espresso" at Olive Garden ("Drek" at OG)
Robert Harmon wrote:
> Howdy Paul!
> But, have you learned your lesson? It seems as though you must have a
> masochistic streak in you. If you knew you were going to get drek & weren't
> surprised to find drek being served, then one could make an argument that
> you secretly must like drek?

Maybe I secretly like to order drek and then be incensed when I actually receive
it. :-)

I think the problem might be that I am too optimistic and think "Maybe this time I
will get a decent coffee." It pisses me off that even good restaurants that pay a
lot of attention to their food, generally, can't even buy a clue about espresso.

I think my tale illustrates why, when people find out I love espresso, they recoil
in horror (ok, exaggeration). But, if all they know about espresso is drek from
restaurants, its an understandable response.


 
Date: 29 Jan 2007 09:03:37
From:
Subject: Re: "Espresso" at Olive Garden


On Jan 29, 8:47 am, Paul Allen <p...@lollygag.com > wrote:
> I know. Expecting to get a good espresso at an Olive Garden is like, well,
> expecting to get good Italian food at an Olive Garden. But this experience was
> beyond the pale (literally, as you'll see below).
>

Moral of story:

Never expect, what you expect to be bad, to be good, and remember that
the Olive garden is just a place to wait in line and that Italian food
is served at Italian restaurants.

Terry " It's Me " Z



 
Date: 29 Jan 2007 09:00:14
From: Calvin
Subject: Re: "Espresso" at Olive Garden


On Jan 29, 10:47 am, Paul Allen <p...@lollygag.com > wrote:
> But, she took my word for it. She went and checked with the bartendista who told
> her something to the effect that it was indeed an espresso and (at least a silent
> assumption) that the machine is working correctly.
>
> The server apologized for my being dissatisfied and promptly said she would remove
> the charge from my bill. No harm, no foul.

It only takes a few experiences like this to be cured of ordering
espresso out. When you start to think "It sure would be nice to have
a shot/cup right now", just think of what it would taste like and try
to follow up when you get home. My wife and I don't go out to eat as
often as I would like and I hate having it ruined by the 'coffee
disapointment'; so does my wife :).