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Date: 14 Jan 2004 08:39:53
From: Christopher J. Martin
Subject: StarBucks Coffee Refill Question
I was wondering if anyone knew the refill policy for Starbucks.

The Starbucks here, I have been going to for several months and
sometimes I get a refill.

Generally they charge me 50 cents for the refill or even sometimes it
is for free.

Today I was charged the price of a new coffee. When I asked the
employee told me that because I left the building and came back they
(Starbucks) has to charge me for a new coffee. Even though they used
the old cup.

I was just wondering if anyone knew what the exactly policy is. The
coffee is over priced to begin with but the fact that a refill for 50
cents I didn't feel so bad. I am not about to lay down 4 dollars a
day for two cups of large coffee.


 
Date: 14 Jan 2004 09:04:17
From: Randy G.
Subject: Re: StarBucks Coffee Refill Question

standardized response based on ac standards:
-------------------------------------------

WISE ASS REMARK:

You actually WANTED a second cup?! And paid $2 for the first!?

REQUIRED EXPLANATORY WINKY:

;-)

HELPFUL ANSWER:

I believe health laws in the states forbid the refilling of throw
away cups- at least to say that they can't be passed back across the
counter for reuse... I think. Even many (all?) of the all-you-can-eat
restaurants require fresh plates for each trip back to the
serve-yourself food bars.

Why not make you own, better coffee at home and being it along in a
small Nissan thermos bottle? better coffee for less money. Win Win.

SECONDARY GRATUITOUS WISS ASS REMARK (not required)

I wish Starbucks had a quality-coffee policy. After that I would
worry about the refill policy.

[NOTE: this secondary remark is not required by the standards of AC
and is covered by the establishing of the writers wise-ass standing by
the first, previous winky face. No remarks, statements, or one-liners
placed after the actual, factual, helpful answer shall be taken as
serious nor are they meant to be offensive. It is placed here for
humor purposes only. AC, its supportes, nor Usenet are responsible for
this remark, nor does it necessarily represent the views of the
writer.]

Randy "win win win" G.
http://www.quiknet.com/~frcn/Coffee/Coffee.html

To complain about this post, fill out the standardized form at:
http://www.gofindsomeonewhocares.org
[refer to winky face above for details]


gg8694@dfa.state.ny.us (Christopher J. Martin) wrote:
>I was wondering if anyone knew the refill policy for Starbucks.
>
>The Starbucks here, I have been going to for several months and
>sometimes I get a refill.
>
>Generally they charge me 50 cents for the refill or even sometimes it
>is for free.
>
>Today I was charged the price of a new coffee. When I asked the
>employee told me that because I left the building and came back they
>(Starbucks) has to charge me for a new coffee. Even though they used
>the old cup.
>
>I was just wondering if anyone knew what the exactly policy is. The
>coffee is over priced to begin with but the fact that a refill for 50
>cents I didn't feel so bad. I am not about to lay down 4 dollars a
>day for two cups of large coffee.



  
Date: 14 Jan 2004 17:16:47
From: Eric R.
Subject: Re: StarBucks Coffee Refill Question
On Wed, 14 Jan 2004 09:04:17 -0800, Randy G. < > wrote:

>
>standardized response based on ac standards:
>-------------------------------------------
>
>WISE ASS REMARK:
>
<snip >

>To complain about this post, fill out the standardized form at:
> http://www.gofindsomeonewhocares.org
> [refer to winky face above for details]
>
>
The page cannot be displayed, Randy. Did you forget to pay your host
fee for the month?

Sheesh! What does it take to get good service from this newsgroup!?

Eric "has left the building with a full coffee cup" R.


  
Date: 14 Jan 2004 19:19:46
From: Corthirthiac
Subject: Re: StarBucks Coffee Refill Question

<Randy G. > wrote in message
news:btsa00tfq8i9m5oe0hphpeh3453prf3hak@4ax.com...
>
> standardized response based on ac standards:
> -------------------------------------------
>
> WISE ASS REMARK:
>
> You actually WANTED a second cup?! And paid $2 for the first!?
>
> REQUIRED EXPLANATORY WINKY:
>
> ;-)
>
> HELPFUL ANSWER:
>
> I believe health laws in the states forbid the refilling of throw
> away cups- at least to say that they can't be passed back across the
> counter for reuse... I think. Even many (all?) of the all-you-can-eat
> restaurants require fresh plates for each trip back to the
> serve-yourself food bars.
>
> Why not make you own, better coffee at home and being it along in a
> small Nissan thermos bottle? better coffee for less money. Win Win.
>
> SECONDARY GRATUITOUS WISS ASS REMARK (not required)
>
> I wish Starbucks had a quality-coffee policy. After that I would
> worry about the refill policy.
>
> [NOTE: this secondary remark is not required by the standards of AC
> and is covered by the establishing of the writers wise-ass standing by
> the first, previous winky face. No remarks, statements, or one-liners
> placed after the actual, factual, helpful answer shall be taken as
> serious nor are they meant to be offensive. It is placed here for
> humor purposes only. AC, its supportes, nor Usenet are responsible for
> this remark, nor does it necessarily represent the views of the
> writer.]
>
> Randy "win win win" G.
> http://www.quiknet.com/~frcn/Coffee/Coffee.html
>
> To complain about this post, fill out the standardized form at:
> http://www.gofindsomeonewhocares.org
> [refer to winky face above for details]
>
>
> gg8694@dfa.state.ny.us (Christopher J. Martin) wrote:
> >I was wondering if anyone knew the refill policy for Starbucks.
> >
> >The Starbucks here, I have been going to for several months and
> >sometimes I get a refill.
> >
> >Generally they charge me 50 cents for the refill or even sometimes it
> >is for free.
> >
> >Today I was charged the price of a new coffee. When I asked the
> >employee told me that because I left the building and came back they
> >(Starbucks) has to charge me for a new coffee. Even though they used
> >the old cup.
> >
> >I was just wondering if anyone knew what the exactly policy is. The
> >coffee is over priced to begin with but the fact that a refill for 50
> >cents I didn't feel so bad. I am not about to lay down 4 dollars a
> >day for two cups of large coffee.
>


Very funny disclaimer, Randy!

Christopher, are you indeed talking about re-using the paper cup? Never
tried that; if I'm going paper it's because I'm outta there. I have no idea
what the official policy is about leaving the store and coming back, but
when I've been hunkering down with one of their ceramic mugs and ask for a
refill, the policy seems to vary with the store or even the PBTC - I've been
charged 50 cents, a quarter, or (more often than not) gotten it for free, as
you say. I'm sure some of those times I'd been at an outside table and come
back in. Charging you fresh for having taken the *ceramic* mug outside
would be ridiculous, so you MUST be talking disposable... I guess from
their point of view, you could have picked it out of the trash outside
(gross, but who knows?).

-Cor





   
Date: 15 Jan 2004 11:31:37
From: Darren Hague
Subject: Re: StarBucks Coffee Refill Question
What a funny country - you *license* coffee, or something?
"I'd like my coffee needs satisfied for the next hour, please - here's $2."

This side of the pond (UK) we buy, as advertised, a "cup of coffee". If we
want another one, we... buy another one. Simple. The only discount is that
extra shots are typically 40p (60c) if added to the original drink.

Not sure who's more foolish though - we still pay £2-£3 ($3-$4.50) for a
coffee at *$, Costa, Nero, etc. (though "only" £1.20-£1.50 for an espresso)

- Darren
(who's saving a fortune since home roasting means he hardly ever buys coffee
out anymore)

"Corthirthiac" <corthirthiac@deletethispart.hotmail.com > wrote in message
news:mDgNb.66515$xy6.125068@attbi_s02...
>
> <Randy G.> wrote in message
> news:btsa00tfq8i9m5oe0hphpeh3453prf3hak@4ax.com...
> >
> > standardized response based on ac standards:
> > -------------------------------------------
> >
> > WISE ASS REMARK:
> >
> > You actually WANTED a second cup?! And paid $2 for the first!?
> >
> > REQUIRED EXPLANATORY WINKY:
> >
> > ;-)
> >
> > HELPFUL ANSWER:
> >
> > I believe health laws in the states forbid the refilling of throw
> > away cups- at least to say that they can't be passed back across the
> > counter for reuse... I think. Even many (all?) of the all-you-can-eat
> > restaurants require fresh plates for each trip back to the
> > serve-yourself food bars.
> >
> > Why not make you own, better coffee at home and being it along in a
> > small Nissan thermos bottle? better coffee for less money. Win Win.
> >
> > SECONDARY GRATUITOUS WISS ASS REMARK (not required)
> >
> > I wish Starbucks had a quality-coffee policy. After that I would
> > worry about the refill policy.
> >
> > [NOTE: this secondary remark is not required by the standards of AC
> > and is covered by the establishing of the writers wise-ass standing by
> > the first, previous winky face. No remarks, statements, or one-liners
> > placed after the actual, factual, helpful answer shall be taken as
> > serious nor are they meant to be offensive. It is placed here for
> > humor purposes only. AC, its supportes, nor Usenet are responsible for
> > this remark, nor does it necessarily represent the views of the
> > writer.]
> >
> > Randy "win win win" G.
> > http://www.quiknet.com/~frcn/Coffee/Coffee.html
> >
> > To complain about this post, fill out the standardized form at:
> > http://www.gofindsomeonewhocares.org
> > [refer to winky face above for details]
> >
> >
> > gg8694@dfa.state.ny.us (Christopher J. Martin) wrote:
> > >I was wondering if anyone knew the refill policy for Starbucks.
> > >
> > >The Starbucks here, I have been going to for several months and
> > >sometimes I get a refill.
> > >
> > >Generally they charge me 50 cents for the refill or even sometimes it
> > >is for free.
> > >
> > >Today I was charged the price of a new coffee. When I asked the
> > >employee told me that because I left the building and came back they
> > >(Starbucks) has to charge me for a new coffee. Even though they used
> > >the old cup.
> > >
> > >I was just wondering if anyone knew what the exactly policy is. The
> > >coffee is over priced to begin with but the fact that a refill for 50
> > >cents I didn't feel so bad. I am not about to lay down 4 dollars a
> > >day for two cups of large coffee.
> >
>
>
> Very funny disclaimer, Randy!
>
> Christopher, are you indeed talking about re-using the paper cup? Never
> tried that; if I'm going paper it's because I'm outta there. I have no
idea
> what the official policy is about leaving the store and coming back, but
> when I've been hunkering down with one of their ceramic mugs and ask for a
> refill, the policy seems to vary with the store or even the PBTC - I've
been
> charged 50 cents, a quarter, or (more often than not) gotten it for free,
as
> you say. I'm sure some of those times I'd been at an outside table and
come
> back in. Charging you fresh for having taken the *ceramic* mug outside
> would be ridiculous, so you MUST be talking disposable... I guess from
> their point of view, you could have picked it out of the trash outside
> (gross, but who knows?).
>
> -Cor
>
>
>




    
Date: 15 Jan 2004 08:19:42
From: Mike Beede
Subject: Re: StarBucks Coffee Refill Question
In article <DRuNb.80$UY1.79@newsfep3-gui.server.ntli.net >, Darren Hague <darren.hague@not.thisbit.axonglobal.com> wrote:

> What a funny country - you *license* coffee, or something?
> "I'd like my coffee needs satisfied for the next hour, please - here's $2."

It's a way of rewarding customers for trading at Luke's Warm
Coffee Barn instead of making it at home. Also it recognizes
the fact that the incremental cost of the second and subsequent
cups is (slightly) lower, since you don't have to wash another
cup or use another Cardboard-Flavor-Enhancing Minidrum.

But mostly it's because people like to think they're getting
something for nothing and they're more likely to return
because of it.

Mike Beede


     
Date: 15 Jan 2004 15:32:39
From: Bruce B
Subject: Re: StarBucks Coffee Refill Question
Mike Beede wrote:

> In article <DRuNb.80$UY1.79@newsfep3-gui.server.ntli.net>, Darren Hague <darren.hague@not.thisbit.axonglobal.com> wrote:
>
>
>>What a funny country - you *license* coffee, or something?
>>"I'd like my coffee needs satisfied for the next hour, please - here's $2."
>
>
> It's a way of rewarding customers for trading at Luke's Warm
> Coffee Barn instead of making it at home. Also it recognizes
> the fact that the incremental cost of the second and subsequent
> cups is (slightly) lower, since you don't have to wash another
> cup or use another Cardboard-Flavor-Enhancing Minidrum.
>
> But mostly it's because people like to think they're getting
> something for nothing and they're more likely to return
> because of it.
>
> Mike Beede

Reminds me of a quote from our neighbor, Mr. Kaufman, back in Calumet
City, Illinois:

"The coffee at Charly's is awful, but I always go there 'cause I can
drink as much as I want for a Quarter."

Can't beat a deal like that!

Bruce "Quarter's worth of swill" B



    
Date: 16 Jan 2004 05:28:01
From: Corthirthiac
Subject: Re: StarBucks Coffee Refill Question
"Darren Hague" <darren.hague@not.thisbit.axonglobal.com > wrote in message
news:DRuNb.80$UY1.79@newsfep3-gui.server.ntli.net...
> What a funny country - you *license* coffee, or something?
> "I'd like my coffee needs satisfied for the next hour, please - here's
$2."
>

It's in the grand tradition of the American "bottomless cup" at the roadside
diner, served by the waitress with the white apron thingy, who calls you
"hon" and keeps her order-taking pencil in her hair, and there are a couple
of stale donuts in a glass display case over there, and you're staring at a
paper placemat printed with ads from local businesses, usually in red print,
on top of which sits your cheese omelet with hash browns and a side of
bacon, which might even come with big, fluffy pancakes that soak up all the
"maple" syrup so you add more until they've become totally drenched but you
can't take out the syrup now, can you? and you have another sip of your
"coffee" from that thick, porcelain mug with the patina of many bottomless
cups before yours and which has a tiny, hairline crack running down one
side, and the waitress asks you if she can get you anything else, and when
you say no, she slaps down the green and white check with "Thank You"
written on it next to a smiley face she drew, and as you look up to gaze out
the window you stare at the hoods of cars parked right there, and you ponder
for a moment why they call them "hoods" one place and "bonnets" in another,
and mouth to yourself "Little Red Riding Bonnet," "Robin Bonnet," and "Boys
'n the Bonnet," none of which seem to flow, so you shake your head and reach
into your pocket for some change which you slap on the table before wiping
your face with a syrup-stained napkin and head over to the cash register
where there is a little bowl of foil-wrapped chocolate-covered mints which
you could buy for 5 cents each and which sits there next to the toothpick
dispenser, covering up part of the dollar bill, perhaps from their first
transaction, placed under the glass covering the counter. So it's pretty
much a whole-experience kind of thing, usually.

-Cor




     
Date: 16 Jan 2004 00:06:13
From: Quixote
Subject: Re: StarBucks Coffee Refill Question

"Corthirthiac" <corthirthiac@deletethispart.hotmail.com > wrote in message
news:BDKNb.65904$nt4.93615@attbi_s51...
> "Darren Hague" <darren.hague@not.thisbit.axonglobal.com> wrote in message
> news:DRuNb.80$UY1.79@newsfep3-gui.server.ntli.net...
> > What a funny country - you *license* coffee, or something?
> > "I'd like my coffee needs satisfied for the next hour, please - here's
> $2."
> >
>
> It's in the grand tradition of the American "bottomless cup" at the
roadside
> diner, served by the waitress with the white apron thingy, who calls you
> "hon" and keeps her order-taking pencil in her hair, and there are a
couple
> of stale donuts in a glass display case over there, and you're staring at
a
> paper placemat printed with ads from local businesses, usually in red
print,
> on top of which sits your cheese omelet with hash browns and a side of
> bacon, which might even come with big, fluffy pancakes that soak up all
the
> "maple" syrup so you add more until they've become totally drenched but
you
> can't take out the syrup now, can you? and you have another sip of your
> "coffee" from that thick, porcelain mug with the patina of many bottomless
> cups before yours and which has a tiny, hairline crack running down one
> side, and the waitress asks you if she can get you anything else, and when
> you say no, she slaps down the green and white check with "Thank You"
> written on it next to a smiley face she drew, and as you look up to gaze
out
> the window you stare at the hoods of cars parked right there, and you
ponder
> for a moment why they call them "hoods" one place and "bonnets" in
another,
> and mouth to yourself "Little Red Riding Bonnet," "Robin Bonnet," and
"Boys
> 'n the Bonnet," none of which seem to flow, so you shake your head and
reach
> into your pocket for some change which you slap on the table before wiping
> your face with a syrup-stained napkin and head over to the cash register
> where there is a little bowl of foil-wrapped chocolate-covered mints which
> you could buy for 5 cents each and which sits there next to the toothpick
> dispenser, covering up part of the dollar bill, perhaps from their first
> transaction, placed under the glass covering the counter. So it's pretty
> much a whole-experience kind of thing, usually.
>
> -Cor
>

Wow, you just took me back a few years. I had too many such breakfast
events in my youth working on the wheat harvest run back in the 70s through
the midwestern farming belt.

Quixote <-- waxing nostalgic.....




     
Date: 16 Jan 2004 12:13:19
From: Bill Barner
Subject: Re: StarBucks Coffee Refill Question

"Corthirthiac" <corthirthiac@deletethispart.hotmail.com > wrote in message
news:BDKNb.65904$nt4.93615@attbi_s51...
> "Darren Hague" <darren.hague@not.thisbit.axonglobal.com> wrote in message
> news:DRuNb.80$UY1.79@newsfep3-gui.server.ntli.net...
> > What a funny country - you *license* coffee, or something?
> > "I'd like my coffee needs satisfied for the next hour, please - here's
> $2."
> >
>
> It's in the grand tradition of the American "bottomless cup" at the
roadside
> diner, served by the waitress with the white apron thingy, who calls you
> "hon" and keeps her order-taking pencil in her hair, and there are a
couple
> of stale donuts in a glass display case over there, and you're staring at
a
> paper placemat printed with ads from local businesses, usually in red
print,
> on top of which sits your cheese omelet with hash browns and a side of
> bacon, which might even come with big, fluffy pancakes that soak up all
the
> "maple" syrup so you add more until they've become totally drenched but
you
> can't take out the syrup now, can you? and you have another sip of your
> "coffee" from that thick, porcelain mug with the patina of many bottomless
> cups before yours and which has a tiny, hairline crack running down one
> side, and the waitress asks you if she can get you anything else, and when
> you say no, she slaps down the green and white check with "Thank You"
> written on it next to a smiley face she drew, and as you look up to gaze
out
> the window you stare at the hoods of cars parked right there, and you
ponder
> for a moment why they call them "hoods" one place and "bonnets" in
another,
> and mouth to yourself "Little Red Riding Bonnet," "Robin Bonnet," and
"Boys
> 'n the Bonnet," none of which seem to flow, so you shake your head and
reach
> into your pocket for some change which you slap on the table before wiping
> your face with a syrup-stained napkin and head over to the cash register
> where there is a little bowl of foil-wrapped chocolate-covered mints which
> you could buy for 5 cents each and which sits there next to the toothpick
> dispenser, covering up part of the dollar bill, perhaps from their first
> transaction, placed under the glass covering the counter. So it's pretty
> much a whole-experience kind of thing, usually.
>
> -Cor
>
>

I'd rather have a cup of that coffee as part of that breakfast than a paper
cup of Starbuck's or any other American coffee bar coffee to go.




     
Date: 19 Jan 2004 21:10:37
From: Vicki Robinson
Subject: Re: StarBucks Coffee Refill Question
In a previous article, "Corthirthiac" <corthirthiac@deletethispart.hotmail.com > said:

>It's in the grand tradition of the American "bottomless cup" at the roadside
>diner, served by the waitress with the white apron thingy, who calls you
>"hon" and keeps her order-taking pencil in her hair,

Poetry.

Even if you did forget the fly buzzing against the window.

Vicki
--
Just to think I used to worry about things like that.
Used to worry 'bout rich and skinny
'til I wound up poor and fat.
-Delbert McClinton


  
Date: 15 Jan 2004 04:47:59
From: Barry Jarrett
Subject: Re: StarBucks Coffee Refill Question
On Wed, 14 Jan 2004 09:04:17 -0800, Randy G. < > wrote:

> I believe health laws in the states forbid the refilling of throw
>away cups- at least to say that they can't be passed back across the
>counter for reuse... I think.

maybe not.

we do refills all the time. there's an 'air gap' between the cup and
the dispenser, so no contamination.



 
Date: 14 Jan 2004 12:30:47
From: Ken Fox
Subject: Re: StarBucks Coffee Refill Question
"Christopher J. Martin" <gg8694@dfa.state.ny.us > wrote in message
news:ab5d63ee.0401140839.5a1231ba@posting.google.com...
> I was wondering if anyone knew the refill policy for Starbucks.
>
> The Starbucks here, I have been going to for several months and
> sometimes I get a refill.
>
> Generally they charge me 50 cents for the refill or even sometimes it
> is for free.
>
> Today I was charged the price of a new coffee. When I asked the
> employee told me that because I left the building and came back they
> (Starbucks) has to charge me for a new coffee. Even though they used
> the old cup.
>
> I was just wondering if anyone knew what the exactly policy is. The
> coffee is over priced to begin with but the fact that a refill for 50
> cents I didn't feel so bad. I am not about to lay down 4 dollars a
> day for two cups of large coffee.

I appreciate this information very much. The next time I venture near a
Starbucks I'm going to offer to give them 50 cents to NOT give me a cup of
coffee.

Hope this helps.

ken
;-)




  
Date: 14 Jan 2004 20:39:02
From: Java Man (Espressopithecus)
Subject: Re: StarBucks Coffee Refill Question
In article <bu45df$d4c7o$1@ID-192261.news.uni-berlin.de >,
morceaudemerdeSNIPthis@hotmail.com says...
~ "Christopher J. Martin" <gg8694@dfa.state.ny.us > wrote in message
~ news:ab5d63ee.0401140839.5a1231ba@posting.google.com...
~ > I was wondering if anyone knew the refill policy for Starbucks.
~ >
~ > The Starbucks here, I have been going to for several months and
~ > sometimes I get a refill.
~ >
~ > Generally they charge me 50 cents for the refill or even sometimes it
~ > is for free.
~ >
~ > Today I was charged the price of a new coffee. When I asked the
~ > employee told me that because I left the building and came back they
~ > (Starbucks) has to charge me for a new coffee. Even though they used
~ > the old cup.
~ >
~ > I was just wondering if anyone knew what the exactly policy is. The
~ > coffee is over priced to begin with but the fact that a refill for 50
~ > cents I didn't feel so bad. I am not about to lay down 4 dollars a
~ > day for two cups of large coffee.
~
~ I appreciate this information very much. The next time I venture near a
~ Starbucks I'm going to offer to give them 50 cents to NOT give me a cup of
~ coffee.
You can come by my house any time. We charge a dollar for not
serving coffee, but the refusal to serve you will be customized to
your preferences. What's more, we'll keep your records on file so we
can provide your regular refusal without asking what you want, just
be looking at your face. ;-)

Rick "one to one marketing" Knowlan


 
Date: 15 Jan 2004 08:50:19
From: James Garvey
Subject: Re: StarBucks Coffee Refill Question
Starbucks has just published a little white booklet (about 4"x4") which
amounts to an FAQ on espresso drinks and coffee.

In the book, they state that refills are free at any Starbucks as long as
refill is done in one hour. I guess you should get a copy of the book and
keep your receipt.


"Christopher J. Martin" <gg8694@dfa.state.ny.us > wrote in message
news:ab5d63ee.0401140839.5a1231ba@posting.google.com...
> I was wondering if anyone knew the refill policy for Starbucks.
>
> The Starbucks here, I have been going to for several months and
> sometimes I get a refill.
>
> Generally they charge me 50 cents for the refill or even sometimes it
> is for free.
>
> Today I was charged the price of a new coffee. When I asked the
> employee told me that because I left the building and came back they
> (Starbucks) has to charge me for a new coffee. Even though they used
> the old cup.
>
> I was just wondering if anyone knew what the exactly policy is. The
> coffee is over priced to begin with but the fact that a refill for 50
> cents I didn't feel so bad. I am not about to lay down 4 dollars a
> day for two cups of large coffee.




  
Date: 16 Jan 2004 09:34:31
From: Christopher J. Martin
Subject: Re: StarBucks Coffee Refill Question
"James Garvey" <jamesgarvey@noreply.bellsouth.net > wrote in message news:<3SwNb.56799$qC.49729@bignews3.bellsouth.net>...
> Starbucks has just published a little white booklet (about 4"x4") which
> amounts to an FAQ on espresso drinks and coffee.
>
> In the book, they state that refills are free at any Starbucks as long as
> refill is done in one hour. I guess you should get a copy of the book and
> keep your receipt.

Thanks for the answer to my question.

As for those who would like me to make my own coffee,
I just don't have the time. Comes down to a question of which one to
buy.

Their are alot of options in downtown Albany, and a Co-Worker really
likes Starbucks because it is a stronger brew. I don't mine either
way, just that they do tend to be the most expense($2 large or venta).
Getting the second cup for 50 cents, I felt alittle better about the
situation.

I imagine that it had been over an hour since the first cup to the
second but come on, and the reason I was given was that "I left the
building". I was just wondering what the EXACT rules were. The guy
who told me this was not a usual worker, he acted like management, and
was generally not friendly. Needless to say I got a Bad taste me in
mouth.

Thanks for details..

Any idea where where I can get a copy of this book.

Thanks


 
Date: 15 Jan 2004 11:01:25
From: Cordo
Subject: Re: StarBucks Coffee Refill Question
On a separate point, I lived in California for 10 years. Every time I
bought a pound of coffee at Starbucks I was offered a complimentary cup of
coffee.

I've been in living in Las Vegas for 1 year, and it's never offered. When
I've asked, every place (and I've been to about 8 of them) says they've
never heard of this freebie.

Why the discrepancy?

I don't care a lot anymore now that I'm making my own espresso at home,
though.

C

"Christopher J. Martin" <gg8694@dfa.state.ny.us > wrote in message
news:ab5d63ee.0401140839.5a1231ba@posting.google.com...
> I was wondering if anyone knew the refill policy for Starbucks.
>
> The Starbucks here, I have been going to for several months and
> sometimes I get a refill.
>
> Generally they charge me 50 cents for the refill or even sometimes it
> is for free.
>
> Today I was charged the price of a new coffee. When I asked the
> employee told me that because I left the building and came back they
> (Starbucks) has to charge me for a new coffee. Even though they used
> the old cup.
>
> I was just wondering if anyone knew what the exactly policy is. The
> coffee is over priced to begin with but the fact that a refill for 50
> cents I didn't feel so bad. I am not about to lay down 4 dollars a
> day for two cups of large coffee.




  
Date: 18 Jan 2004 22:07:51
From: A.M._Barista
Subject: Re: StarBucks Coffee Refill Question
"Cordo" <cordoveroRemoveThis@yahoo.com > wrote in message news:<100dosaa26tq468@corp.supernews.com>...
> On a separate point, I lived in California for 10 years. Every time I
> bought a pound of coffee at Starbucks I was offered a complimentary cup of
> coffee.
>
> I've been in living in Las Vegas for 1 year, and it's never offered. When
> I've asked, every place (and I've been to about 8 of them) says they've
> never heard of this freebie.
>
> Why the discrepancy?
>
> I don't care a lot anymore now that I'm making my own espresso at home,
> though.
>
> C
>


The free cup of coffee when you purchase the pound is a courtesy not a
policy. In other words the store manager is allowed to make that a
standard in his/her store but according to corprate does not have to.
For instance the free coffee is not something we normally do in my
store but if someone asks for it because its what they are used to at
another Starbucks we will gladly give them a free cup.
AM Barista