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Date: 06 Nov 2004 16:49:32
From: Leslie
Subject: Starbucks Barista Conical Burr Grinder...trouble
Hello,

I used to regularly visit and sometimes contribute to this newsgroup.
Five years ago, I purchased a new Starbucks Barista Conical Burr
Grinder. I understood that it was manufactured by Solis for Starbucks.
Other than some static problems, the grinder worked fine until two weeks
ago. My husband and I are quite dismayed that Starbucks is unwilling to
anything about it nor are they aware of replacement motor assemblies. My
husband has taken the grinder apart [he is extremely handy] and believes
the motor is just dead.

Is anyone here aware of parts for the Barista [Solis] grinder? BTW, I
have already contacted Baratza in Oregon. Amanda there told me that they
do not support the Barista grinder and have not had parts available for
the comparable Solis model n probably at least two years.

Please e-mail me privately if you have any suggestions. I am so opposed
to just throwing this grinder in the dump!

Thank you.
Leslie in California



 
Date: 06 Nov 2004 17:52:43
From: JimLane
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
Leslie wrote:
> Hello,
>
> I used to regularly visit and sometimes contribute to this newsgroup.
> Five years ago, I purchased a new Starbucks Barista Conical Burr
> Grinder. I understood that it was manufactured by Solis for Starbucks.
> Other than some static problems, the grinder worked fine until two weeks
> ago. My husband and I are quite dismayed that Starbucks is unwilling to
> anything about it nor are they aware of replacement motor assemblies. My
> husband has taken the grinder apart [he is extremely handy] and believes
> the motor is just dead.
>
> Is anyone here aware of parts for the Barista [Solis] grinder? BTW, I
> have already contacted Baratza in Oregon. Amanda there told me that they
> do not support the Barista grinder and have not had parts available for
> the comparable Solis model n probably at least two years.
>
> Please e-mail me privately if you have any suggestions. I am so opposed
> to just throwing this grinder in the dump!
>
> Thank you.
> Leslie in California
>

After five years, I think any warantee you had is long gone and you need
to look over your paperwork to see what the repair policy was at the
time and to where you need to send the unit. Chances are it will cost
more to repair than to buy.


jim


 
Date: 06 Nov 2004 23:37:57
From: Randy G.
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
Leslie <BayWoodRose@earthlink.net > wrote:

>Hello,
>
>I used to regularly visit and sometimes contribute to this newsgroup.
>Five years ago, I purchased a new Starbucks Barista Conical Burr
>Grinder. I understood that it was manufactured by Solis for Starbucks.
>Other than some static problems, the grinder worked fine until two weeks
>ago. My husband and I are quite dismayed that Starbucks is unwilling to
>anything about it nor are they aware of replacement motor assemblies. My
>husband has taken the grinder apart [he is extremely handy] and believes
>the motor is just dead.
>
>Is anyone here aware of parts for the Barista [Solis] grinder? BTW, I
>have already contacted Baratza in Oregon. Amanda there told me that they
>do not support the Barista grinder and have not had parts available for
>the comparable Solis model n probably at least two years.
>
>Please e-mail me privately if you have any suggestions. I am so opposed
>to just throwing this grinder in the dump!
>

I would consider that grinder as a mid-range device- if used for
espresso, not even that. I would have to guess that the burrs are well
worn anyway, and with the motor shot then it is well past its
serviceability. Unfortunately, many of the affordable goods we get
today cost way more to fix than they are worth. WOuld you send a $69
DVD player into the shop? No. Two hours labor would be WAY more than
it is worth, not to mention parts. I have a 17" Sony monitor that cost
$1000 sitting in the laundry room ready to go to the recycler. It's
the nature of today's technology.

Trash the thing and get a good grinder- for what that one cost plus
the cost of its replacement you could get an MDF with change, or for a
little more have a Rocky.

Sure, for what I paid for my used BMW motorcycle in '81 I could have
had a new Kawasaki. But nearly 100,000 miles later I'm still riding
the BMW.


Randy "</late night rant >" G.
http://www.quiknet.com/~frcn/Coffee/Coffee.html





  
Date: 08 Nov 2004 13:24:32
From: Dimal
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble

<Snip >

> Sure, for what I paid for my used BMW motorcycle in '81 I could have
> had a new Kawasaki. But nearly 100,000 miles later I'm still riding
> the BMW.
>
>
> Randy "</late night rant>" G.
> http://www.quiknet.com/~frcn/Coffee/Coffee.html
>

Hi Randy,

Sounds like an extract from "Zen and the Art of Motorcycle Maintenance". Got
to be some synergy with that line of thought and the quest for the elusive
"God" shot.

Cheers,
Dimal.




  
Date: 08 Nov 2004 09:52:45
From: Chris Staley
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
On Sat, 06 Nov 2004 23:37:57 -0800, Randy G. < > wrote:


>Sure, for what I paid for my used BMW motorcycle in '81 I could have
>had a new Kawasaki. But nearly 100,000 miles later I'm still riding
>the BMW.
>

Well, in all fairness, the Kawasaki probably would have been still
going too... :D

Chris


 
Date: 07 Nov 2004 10:35:52
From: D. Ross
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble


 
Date: 07 Nov 2004 12:45:27
From: Mr Murphy
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
just a suggestion, but if you're husband is handy, you could always
purchase the same model again from Starbucks (pay cash) switch the old
motor for the new one, then return it to the shop as a dud and get
you're money back.

depends how much of a cheek you have.


  
Date: 07 Nov 2004 21:42:14
From: Daniel
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
>
>just a suggestion, but if you're husband is handy, you could always
>purchase the same model again from Starbucks (pay cash) switch the old
>motor for the new one, then return it to the shop as a dud and get
>you're money back.
>
>depends how much of a cheek you have.
>

if you want to be really cheeky, say it was a duplicated gift, so the box goes
back on display!!

OOh I am naughty!!


Daniel Roach Colindale, London, England
Music lover, Simpsons fan, Hopeless net addict



  
Date: 07 Nov 2004 22:02:03
From: Java Man
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
In article <ddc0c20f.0411071245.1ed327b9@posting.google.com >,
nm250nospam@hotmail.com says...
> just a suggestion, but if you're husband is handy, you could always
> purchase the same model again from Starbucks (pay cash) switch the old
> motor for the new one, then return it to the shop as a dud and get
> you're money back.
>
> depends how much of a cheek you have.
>
And how dishonest you are.

Rick


  
Date: 08 Nov 2004 11:42:17
From:
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
On 7 Nov 2004 12:45:27 -0800, nm250nospam@hotmail.com (Mr Murphy)
wrote:

>just a suggestion, but if you're husband is handy, you could always
>purchase the same model again from Starbucks (pay cash) switch the old
>motor for the new one, then return it to the shop as a dud and get
>you're money back.
>
>depends how much of a cheek you have.

Or how much of a thief you are.

bubba



   
Date: 09 Nov 2004 19:49:54
From: MrChiversRegal
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble

<bubbamike_01@yahoo.com > wrote in message
news:jvivo0hb404gqer8s81ls8q59jssblpv67@4ax.com...
> On 7 Nov 2004 12:45:27 -0800, nm250nospam@hotmail.com (Mr Murphy)
> wrote:
>
> >just a suggestion, but if you're husband is handy, you could always
> >purchase the same model again from Starbucks (pay cash) switch the old
> >motor for the new one, then return it to the shop as a dud and get
> >you're money back.
> >
> >depends how much of a cheek you have.
>
> Or how much of a thief you are.
>
> bubba
>

Discretion is the key when it comes to dishonesty, in my book that is. I
wouldn't think twice of ripping off a Starbucks, but wouldn't dream of doing
this same stunt on say a family owned small business. To have a blanket rule
of ripping no one at all off though, hmm...too honest for me.

I'd say go for it, to the OP.




    
Date: 09 Nov 2004 23:58:56
From: Java Man
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
In article <cmr6ts$r3m$1@news7.svr.pol.co.uk >, spam@notwelcome.com
says...
>
> <bubbamike_01@yahoo.com> wrote in message
> news:jvivo0hb404gqer8s81ls8q59jssblpv67@4ax.com...
> > On 7 Nov 2004 12:45:27 -0800, nm250nospam@hotmail.com (Mr Murphy)
> > wrote:
> >
> > >just a suggestion, but if you're husband is handy, you could always
> > >purchase the same model again from Starbucks (pay cash) switch the old
> > >motor for the new one, then return it to the shop as a dud and get
> > >you're money back.
> > >
> > >depends how much of a cheek you have.
> >
> > Or how much of a thief you are.
> >
> > bubba
> >
>
> Discretion is the key when it comes to dishonesty, in my book that is. I
> wouldn't think twice of ripping off a Starbucks, but wouldn't dream of doing
> this same stunt on say a family owned small business. To have a blanket rule
> of ripping no one at all off though, hmm...too honest for me.
>
> I'd say go for it, to the OP.
>


I guess it depends on your point of view. Every business exists to make
a profit, and if they have to raise prices, reduce service, reduce
product quality, toughen return policies, lay off staff, etc. to meet
their profit goals, that's what they'll do (as long as it works).

When you rip off big businesses, you're doing your bit to ensure all of
these things occur. Generous return policies usually mean higher
prices, with the increase paid for by honest people. But what the hell,
honest people are just suckers, right?

Some will say Starbucks is going to do all of these things anyway, so
what's the harm?

But that's a little like saying "what's the harm in pouring used motor
oil down the drain, because what the hell, I'm only one person and even
if I don't, a lot of other people will anyway."

We're all collectively responsible.

OR maybe you could just extend your discretion by saying "it's OK to rip
off anyone I don't know personally." After all, once you're on the
slippery slope, what difference does it make?

Rick


     
Date: 10 Nov 2004 19:45:08
From: mft
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
Java Man preached:
> I guess it depends on your point of view. Every business exists to make
> a profit, and if they have to raise prices, reduce service, reduce
> product quality, toughen return policies, lay off staff, etc. to meet
> their profit goals, that's what they'll do (as long as it works).
>
> When you rip off big businesses, you're doing your bit to ensure all of
> these things occur. Generous return policies usually mean higher
> prices, with the increase paid for by honest people. But what the hell,
> honest people are just suckers, right?
>
> Some will say Starbucks is going to do all of these things anyway, so
> what's the harm?
>
> But that's a little like saying "what's the harm in pouring used motor
> oil down the drain, because what the hell, I'm only one person and even
> if I don't, a lot of other people will anyway."
>
> We're all collectively responsible.
>
> OR maybe you could just extend your discretion by saying "it's OK to rip
> off anyone I don't know personally." After all, once you're on the
> slippery slope, what difference does it make?
>
> Rick

I take the point about collective responsibility, and am never
particularly dishonest myself. However, you need to consider the
chicken and the egg.

Look at Starbucks. What came first - the high prices, well-documented
loathsome corporate attitude and distasteful business practices, or them
being ripped off occasionally by customers?

Starbucks charge high prices for their fairly average coffee, which
ain't really that expensive to produce - taking advantage of their
customers, creaming a massive profit. I can't accept that they were
once had lovely morals, and were cheap, but were forced into this
pricing strategy by cheating from consumers - the suits in their head
office chose to act as they do.

They could afford to lower prices, but choose not to. They will have
set their prices very carefully, relative to what they think the market
will accept. They won't raise their prices, even if everyone takes
advatage of them with hardware returns, for this reason. In response,
they might alter their returns policy, but from what I've read, it
sounds like they already are, to an extent.


      
Date: 10 Nov 2004 21:20:03
From: Java Man
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
In article <1531c$419272ea$5397cda0$32620@nf2.news-service.com >,
nospam@thankyou.com expressed moral confusion:
> Java Man preached:
> > I guess it depends on your point of view. Every business exists to make
> > a profit, and if they have to raise prices, reduce service, reduce
> > product quality, toughen return policies, lay off staff, etc. to meet
> > their profit goals, that's what they'll do (as long as it works).
> >
> > When you rip off big businesses, you're doing your bit to ensure all of
> > these things occur. Generous return policies usually mean higher
> > prices, with the increase paid for by honest people. But what the hell,
> > honest people are just suckers, right?
> >
> > Some will say Starbucks is going to do all of these things anyway, so
> > what's the harm?
> >
> > But that's a little like saying "what's the harm in pouring used motor
> > oil down the drain, because what the hell, I'm only one person and even
> > if I don't, a lot of other people will anyway."
> >
> > We're all collectively responsible.
> >
> > OR maybe you could just extend your discretion by saying "it's OK to rip
> > off anyone I don't know personally." After all, once you're on the
> > slippery slope, what difference does it make?
> >
> > Rick
>
> I take the point about collective responsibility, and am never
> particularly dishonest myself. However, you need to consider the
> chicken and the egg.

Don't we first have to define whose egg it is, and whether their
unethical behaviour has extinguished their right to own property? ;-)
>
> Look at Starbucks. What came first - the high prices, well-documented
> loathsome corporate attitude and distasteful business practices, or them
> being ripped off occasionally by customers?
>
> Starbucks charge high prices for their fairly average coffee, which
> ain't really that expensive to produce - taking advantage of their
> customers, creaming a massive profit. I can't accept that they were
> once had lovely morals, and were cheap, but were forced into this
> pricing strategy by cheating from consumers - the suits in their head
> office chose to act as they do.
>
> They could afford to lower prices, but choose not to. They will have
> set their prices very carefully, relative to what they think the market
> will accept. They won't raise their prices, even if everyone takes
> advatage of them with hardware returns, for this reason. In response,
> they might alter their returns policy, but from what I've read, it
> sounds like they already are, to an extent.
>
Maybe I'm confused, but I am unconvinced by people who would steal from
corporations, thus benefiting personally from an illegal act, to protest
lax corporate ethics.

If you don't like Starbucks, don't do business with them. Persuade your
friends not to do business with them. Picket them. Write letters to
the editor criticizing their practices. But when the previous poster
advocated cheating them on merchandise returns (presumably because
they're big, have deep pockets, and he doesn't agree with their ethics)
he was simply rationalizing theft.

Following his logic, since I disagree his ethics, I guess that entitles
me to steal from him? Where does that lead? Everyone makes up their
own laws, based on whether or not they agree with the ethics of others?
Sounds like a very confusing and ultimately uncivilized society.

I'd like to see the previous poster draw a clear ethical line between
"OK" (stealing from Starbucks), and "bad" (stealing from a family-owned
small business). What if the family owned small business is abusing its
workers? Are they now fair game? Where does acceptable behaviour end
and theft begin?

If advocating honesty is "preaching", what do you call advocating theft?

Rick


      
Date: 10 Nov 2004 17:47:03
From: Tetractys
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
mft wrote:

> I take the point about collective responsibility,
> and am never particularly dishonest myself.
> However, you need to consider the chicken
> and the egg.
>
> Look at Starbucks. What came first - the
> high prices, well-documented loathsome corporate
> attitude and distasteful business practices, or them
> being ripped off occasionally by customers?
>
> Starbucks charge high prices for their fairly
> average coffee, which ain't really that expensive
> to produce - taking advantage of their customers,
> creaming a massive profit. I can't accept that they
> were once had lovely morals, and were cheap,
> but were forced into this pricing strategy by cheating
> from consumers - the suits in their head office chose
> to act as they do.
>
> They could afford to lower prices, but choose not to.
> They will have set their prices very carefully, relative
> to what they think the market will accept. They won't
> raise their prices, even if everyone takes advatage of
> them with hardware returns, for this reason. In response,
> they might alter their returns policy, but from what I've
> read, it sounds like they already are, to an extent.

I've watched *$ from a price-point perspective for a long
time. True, they set their prices based on marketing
strategies that go beyond mere cost of production. But
I have a problem characterizing that as a loathsome
choice. Their goal is to make money from an upscale
consumer who chooses their location for ambience
and élan as well as product. Their goal is not to provide
an inexpensive cuppa, but to maximize profit while
remaining within their corporate strategic profile. This
profile might include some facets some people find
greedy or globally destructive. I don't find them so,
myself.

Most of the arguments that I've seen devolve to:
1) they investigate current coffee shop locations and
set up nearby, piggy-backing on existing marketing
from smaller competitors;
2) they are huge, and smaller shops can't compete
with their ability to leverage the advantages of scale;
3) they cater to wealthy people who can afford
expensive beverages;
4) they standardize their stores, eliminating local
variation and creating a homogenization of culture.

None of these arguments, IMHO, go beyond
standard competitive retail business practice
into a realm I would call loathsome. I don't
patronize *$ much anymore, though I did have
my grande latte period and was grateful for
their presence in places I needed a respite
while on the road.

Stealing from anyone, however, is a practice
I do consider loathsome. Justifying it on
the basis of ad hoc vigilantism is not only
morally corrupt but egoistically equivalent
to appointing oneself judge and prescribing
punishment for "corporate" sins. I prefer to
simply exercise the citizen's right to vote with
my feet. If I don't like *$ or Wal-Mart, I don't
shop there.

As for the grinder, if I had one of their *$-branded
Solis 166s that failed past warranty, I'd toss it and
save up to replace it with a Rocky or a Mazzer.





       
Date: 11 Nov 2004 08:56:45
From: mft
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
To selectively quote Tetractys:
> Stealing from anyone, however, is a practice
> I do consider loathsome. Justifying it on
> the basis of ad hoc vigilantism is not only
> morally corrupt but egoistically equivalent
> to appointing oneself judge and prescribing
> punishment for "corporate" sins. I prefer to
> simply exercise the citizen's right to vote with
> my feet. If I don't like *$ or Wal-Mart, I don't
> shop there.

I think you've extrapolated a little too far from my posting. I wasn't
trying to justify stealing from Starbucks (although I would like to add
that I do enjoy appointing myself judge, jury, and indeed executioner,
on a regular basis).

I was merely refuting JavaMan's pean to the corporate, in which he
suggested that Starbucks' business practices are a result of their
treatment by unscrupulous consumers, rather than a *self-determined
strategy* to maximise profits, and that our collective responsibility is
to avoid mistreating them so cruelly, for fear of worsening the situation.

He then compounded things with an ridiculous comparison to ruining the
environment with used motor oil (something in which we are indeed all
directly, and collectively, responsible).


> As for the grinder, if I had one of their *$-branded
> Solis 166s that failed past warranty, I'd toss it and
> save up to replace it with a Rocky or a Mazzer.

Something that we can agree on :-)


        
Date: 11 Nov 2004 18:52:32
From: Java Man
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
In article <c74bd$41932c77$5397cda0$22241@nf2.news-service.com >,
nospam@thankyou.com says...
> I was merely refuting JavaMan's pean to the corporate, in which he
> suggested that Starbucks' business practices are a result of their
> treatment by unscrupulous consumers, rather than a *self-determined
> strategy* to maximise profits, and that our collective responsibility is
> to avoid mistreating them so cruelly, for fear of worsening the situation.

People's propensity to cheat affects corporate decision-making. I can
tell you for a fact that large companies track breakage and return
costs, and prices are set to ensure acceptable margins are achieved.

You'll never find liberal return policies in countries in which most
people consider it acceptable to cheat. If we adopt the consumer
philosophy common in parts of Asia, where the cultural value is much
closer to "get away with whatever they can", you can kiss liberal return
policies goodbye.

Try taking back a malfunctioning product in Hong Kong, for example.
I've done it. I can tell you, it isn't like Starbucks! You will
probably be treated very rudely and accused of breaking it purposely.
Without a receipt, forget it! If you have a receipt, it will be closely
scrutinized, held up to the light, turned over and over, and several of
the sales staff will join in, all suggesting reasons why a return should
not be allowed.

Is that what you want? I certainly don't.
>
> He then compounded things with an ridiculous comparison to ruining the
> environment with used motor oil (something in which we are indeed all
> directly, and collectively, responsible).
>
Glad to hear it.

The economy and the environment have a lot more in common than most
people assume. A good way to predict competitive behaviour among
corporations is to use a biological metaphor -- treat the competitive
environment as an "ecosystem". It yields remarkably accurate parallels.

When there are enough people who steal from and otherwise cheat
corporations, liberal return policies will disappear.

Rick


         
Date: 13 Nov 2004 18:26:41
From: mft
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
JavaMan again:
> People's propensity to cheat affects corporate decision-making. I can
> tell you for a fact that large companies track breakage and return
> costs, and prices are set to ensure acceptable margins are achieved.
That's as maybe, but let's apply reality to the theory. Hardware sales
make up a tiny sliver of Starbucks' business. Certainly based on the
UK, I seriously doubt that they sell sufficient grinders to enable them
to have a serious return problem appear noticeably on the balance sheet.
Even if they did find it a small problem, I suspect their overall
pricing strategy would take priority, as this is how they make their
(vast) profit.


> When there are enough people who steal from and otherwise cheat
> corporations, liberal return policies will disappear.
In the UK, our 'Statutory Rights' as consumers are specified by Sale of
Goods Act, 1979, so return policies won't disappear. Agreed, retailers
might well get a little more argumentative, but our rights are set down
clearly, and thus can be enforced.

See: http://www.number-10.gov.uk/output/Page1428.asp


Again, I'm not arguing (and have not argued) for dishonesty towards
Starbucks, but I would certainly adopt a less benevolent strategy
towards them (and other unpleasant large unscrupulous capitalist
monoliths) than I would towards small, independent retailers.

T


          
Date: 13 Nov 2004 21:58:12
From: Java Man
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
In article <905d$4196552f$5397cda0$5681@nf2.news-service.com >,
nospam@thankyou.com says...
> JavaMan again:
> > People's propensity to cheat affects corporate decision-making. I can
> > tell you for a fact that large companies track breakage and return
> > costs, and prices are set to ensure acceptable margins are achieved.

> That's as maybe, but let's apply reality to the theory. Hardware sales
> make up a tiny sliver of Starbucks' business. Certainly based on the
> UK, I seriously doubt that they sell sufficient grinders to enable them
> to have a serious return problem appear noticeably on the balance sheet.


Yes, let's do that.

Starbucks undoubtedly has a business unit responsible for hardware sales
-- with a business unit manager who is required to track and report all
revenues and costs for his business unit. His/her bonus is based on
whether or not he/she meets the "contribution" targets set by HQ for
merchandise sales. What drives managerial behaviour in big corporations
is usually the structure of their incentives. Incentives can easily
make up 25 to 50% of the total compensation of senior managers.
>

> Even if they did find it a small problem, I suspect their overall
> pricing strategy would take priority, as this is how they make their
> (vast) profit.

See above. They seldom have an "overall pricing strategy". What they
probably have are contribution targets from various business units.
They undoubtedly price to achieve a variety of targets, including market
share, contribution margin, growth rate, and competitive positioning.
>
> > When there are enough people who steal from and otherwise cheat
> > corporations, liberal return policies will disappear.
> In the UK, our 'Statutory Rights' as consumers are specified by Sale of
> Goods Act, 1979, so return policies won't disappear. Agreed, retailers
> might well get a little more argumentative, but our rights are set down
> clearly, and thus can be enforced.
>
> See: http://www.number-10.gov.uk/output/Page1428.asp

If the returns don't disappear, the prices will certainly increase.
Business unit managers hate to cross-subsidize one another.
>
>
> Again, I'm not arguing (and have not argued) for dishonesty towards
> Starbucks, but I would certainly adopt a less benevolent strategy
> towards them (and other unpleasant large unscrupulous capitalist
> monoliths) than I would towards small, independent retailers.
>
I appreciate your eschewing dishonesty towards Starbucks, and I
understand your feelings of benevolence towards small independents.
Sometimes, the deck seems stacked against them.

What bothers me most about those who advocate ripping off corporations
(not you, thanks) is that, due to the fact that prices ARE related to
costs, those who steal from corporations are stealing as much from other
CUSTOMERS as they are from the shareholders. Like those who cheat on
their taxes, they're not stealing from "the government" -- they're
stealing from their neighbours.

Rick


      
Date: 13 Nov 2004 03:07:49
From: MrChiversRegal
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble

"mft" <nospam@thankyou.com > wrote in message
news:1531c$419272ea$5397cda0$32620@nf2.news-service.com...
> Java Man preached:
> > I guess it depends on your point of view. Every business exists to make
> > a profit, and if they have to raise prices, reduce service, reduce
> > product quality, toughen return policies, lay off staff, etc. to meet
> > their profit goals, that's what they'll do (as long as it works).
> >
> > When you rip off big businesses, you're doing your bit to ensure all of
> > these things occur. Generous return policies usually mean higher
> > prices, with the increase paid for by honest people. But what the hell,
> > honest people are just suckers, right?
> >
> > Some will say Starbucks is going to do all of these things anyway, so
> > what's the harm?
> >
> > But that's a little like saying "what's the harm in pouring used motor
> > oil down the drain, because what the hell, I'm only one person and even
> > if I don't, a lot of other people will anyway."
> >
> > We're all collectively responsible.
> >
> > OR maybe you could just extend your discretion by saying "it's OK to rip
> > off anyone I don't know personally." After all, once you're on the
> > slippery slope, what difference does it make?
> >
> > Rick
>
> I take the point about collective responsibility, and am never
> particularly dishonest myself. However, you need to consider the
> chicken and the egg.
>
> Look at Starbucks. What came first - the high prices, well-documented
> loathsome corporate attitude and distasteful business practices, or them
> being ripped off occasionally by customers?
>
> Starbucks charge high prices for their fairly average coffee, which
> ain't really that expensive to produce - taking advantage of their
> customers, creaming a massive profit. I can't accept that they were
> once had lovely morals, and were cheap, but were forced into this
> pricing strategy by cheating from consumers - the suits in their head
> office chose to act as they do.
>
> They could afford to lower prices, but choose not to. They will have
> set their prices very carefully, relative to what they think the market
> will accept. They won't raise their prices, even if everyone takes
> advatage of them with hardware returns, for this reason. In response,
> they might alter their returns policy, but from what I've read, it
> sounds like they already are, to an extent.

Exactly. Perhaps the geezer advising me to "buy a big box of morals" would
like to come shopping with me and see if he can get himself a big box of
BRAINS...to try and understand this excellent post of yours. [which explains
perfectly why I would consider taking advantage of a Starbucks warranty.
Just like their lawyers took advantage of Baratza with the Solis grinder
'episode'. Starbucks are corporate monsters, I have no qualms in diddling
them.]

Excellent post, a good point well made.




       
Date: 13 Nov 2004 07:30:56
From: Java Man
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
In article <cn3tmk$1p9$1@news8.svr.pol.co.uk >, spam@notwelcome.com
says...
>
> "mft" <nospam@thankyou.com> wrote in message
> news:1531c$419272ea$5397cda0$32620@nf2.news-service.com...
> > Java Man preached:
> > > I guess it depends on your point of view. Every business exists to make
> > > a profit, and if they have to raise prices, reduce service, reduce
> > > product quality, toughen return policies, lay off staff, etc. to meet
> > > their profit goals, that's what they'll do (as long as it works).
> > >
> > > When you rip off big businesses, you're doing your bit to ensure all of
> > > these things occur. Generous return policies usually mean higher
> > > prices, with the increase paid for by honest people. But what the hell,
> > > honest people are just suckers, right?
> > >
> > > Some will say Starbucks is going to do all of these things anyway, so
> > > what's the harm?
> > >
> > > But that's a little like saying "what's the harm in pouring used motor
> > > oil down the drain, because what the hell, I'm only one person and even
> > > if I don't, a lot of other people will anyway."
> > >
> > > We're all collectively responsible.
> > >
> > > OR maybe you could just extend your discretion by saying "it's OK to rip
> > > off anyone I don't know personally." After all, once you're on the
> > > slippery slope, what difference does it make?
> > >
> > > Rick
> >
> > I take the point about collective responsibility, and am never
> > particularly dishonest myself. However, you need to consider the
> > chicken and the egg.
> >
> > Look at Starbucks. What came first - the high prices, well-documented
> > loathsome corporate attitude and distasteful business practices, or them
> > being ripped off occasionally by customers?
> >
> > Starbucks charge high prices for their fairly average coffee, which
> > ain't really that expensive to produce - taking advantage of their
> > customers, creaming a massive profit. I can't accept that they were
> > once had lovely morals, and were cheap, but were forced into this
> > pricing strategy by cheating from consumers - the suits in their head
> > office chose to act as they do.
> >
> > They could afford to lower prices, but choose not to. They will have
> > set their prices very carefully, relative to what they think the market
> > will accept. They won't raise their prices, even if everyone takes
> > advatage of them with hardware returns, for this reason. In response,
> > they might alter their returns policy, but from what I've read, it
> > sounds like they already are, to an extent.
>
> Exactly. Perhaps the geezer advising me to "buy a big box of morals" would
> like to come shopping with me and see if he can get himself a big box of
> BRAINS...to try and understand this excellent post of yours. [which explains
> perfectly why I would consider taking advantage of a Starbucks warranty.
> Just like their lawyers took advantage of Baratza with the Solis grinder
> 'episode'. Starbucks are corporate monsters, I have no qualms in diddling
> them.]
>
> Excellent post, a good point well made.
>
Unfortunately, it ignores the reality of how corporations actually work,
and the effect of consumer behaviour on return policies. But for those
who are bent on taking advantage, logic is wasted.

Rick


    
Date: 09 Nov 2004 22:12:04
From: Randy G.
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
"MrChiversRegal" <spam@notwelcome.com > wrote:

>
><bubbamike_01@yahoo.com> wrote in message
>news:jvivo0hb404gqer8s81ls8q59jssblpv67@4ax.com...
>> On 7 Nov 2004 12:45:27 -0800, nm250nospam@hotmail.com (Mr Murphy)
>> wrote:
>>
>> >just a suggestion, but if you're husband is handy, you could always
>> >purchase the same model again from Starbucks (pay cash) switch the old
>> >motor for the new one, then return it to the shop as a dud and get
>> >you're money back.
>> >
>> >depends how much of a cheek you have.
>>
>> Or how much of a thief you are.
>>
>> bubba
>>
>
>Discretion is the key when it comes to dishonesty, in my book that is. I
>wouldn't think twice of ripping off a Starbucks, but wouldn't dream of doing
>this same stunt on say a family owned small business.

Maybe during the coming holiday season you can go into a big store
somewhere and steal a big box of morals.


Randy "how can you shave without looking in the mirror" G.
http://www.quiknet.com/~frcn/Coffee/Coffee.html




     
Date: 10 Nov 2004 10:09:35
From: Tetractys
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
Randy G. wrote:
> MrChiversRegal wrote:

>> I wouldn't think twice of ripping off a Starbucks,
>> but wouldn't dream of doing this same stunt on
>> say a family owned small business.

> Maybe during the coming holiday season you can
> go into a big store somewhere and steal a big box
> of morals.

Hmm. That may pose a conundrum. He won't steal
from small stores, and according to his logic, big
stores don't have morals. That leaves only middle-
sized stores, and his rule book doesn't seem to
specify what to do about them. Perhaps if they
are chains or franchises, he could gleep a medium-
sized box of mass-produced morals. Unless, of
course, the franchise were family-owned, in which
case he'd pass. If the chain were eco-friendly, he'd
need to pass as well, or his box of morals would
be tainted with bad karma. It's tough out there,
being a desperado these days.




     
Date: 11 Nov 2004 06:19:36
From: Mr Murphy
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
>
> Maybe during the coming holiday season you can go into a big store
> somewhere and steal a big box of morals.
>
OK how about this as an alternative - go into your local Starbucks
store, explain to the guy on the counter, that you bought this grinder
from them 5 years ago - It's a quality product that has seen only
domestic use, due to a defect in the manufacturing process the motor
has failed.

Ask the guy on the counter to either replace it, fix it free of charge
or refund you the amount for a new one say -25% for depreciation.

I'm sure they'll make a reasonable offer to you - after all they
didn't specify it would only last five years when you bought it.


      
Date: 11 Nov 2004 12:03:54
From:
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
On 11 Nov 2004 06:19:36 -0800, nm250nospam@hotmail.com (Mr Murphy)
wrote:

>>
>> Maybe during the coming holiday season you can go into a big store
>> somewhere and steal a big box of morals.
>>
>OK how about this as an alternative - go into your local Starbucks
>store, explain to the guy on the counter, that you bought this grinder
>from them 5 years ago - It's a quality product that has seen only
>domestic use, due to a defect in the manufacturing process the motor
>has failed.
>
>Ask the guy on the counter to either replace it, fix it free of charge
>or refund you the amount for a new one say -25% for depreciation.
>
>I'm sure they'll make a reasonable offer to you - after all they
>didn't specify it would only last five years when you bought it.

Why don't you try this with your 5 year old auto. See if the dealer
will give you a new one because you blew the engine in the old one.

Bubba



     
Date: 11 Nov 2004 06:40:55
From: Mr Murphy
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
it's just that your only options are as follows...

1. grin and bear it, take it on the chin, stiff upper lip - the damn
things broke, you can't get a new part and you can't repair the old
part, Starbucks have taken your money and are invoking the samll
print- they would'nt throw bad coffee on you if you were on fire.
Swallow the frustration until it makes a tight little ball in your
stomach and gives you an ulcer by the time you're 45.

2. fight fire with fire, look after number one, I'm alright Jack -
swap the motor and let Starbucks take the rap. Bask in the glory of
your deviousness - Assuage your nagging conscience by giving to
charity, voting Democrat (next time), smiling at ugly strangers.

3. smash the state, rage against the machine, anarchy rules, burn it
all down. Join your local anti-capitalist cell, firebomb the corporate
machine. Live the dream as a modern day Che Guavera - Come the
revolution.....

4. Get political, the enemy within. Join your local part apparatus,
run for governor, senator, lobby the supreme court, win the presidency
- log cabin to whitehouse. Oh say can you see..... When you're ruler
of the world the universe and everything, change the laws so that
consumers are protected from shoddy goods and services.


      
Date: 12 Nov 2004 15:09:20
From: Randy G.
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
nm250nospam@hotmail.com (Mr Murphy) wrote:

>it's just that your only options are as follows...
>
>1. grin and bear it, take it on the chin, stiff upper lip - the damn
>things broke, you can't get a new part and you can't repair the old
>part, Starbucks have taken your money and are invoking the samll
>print- they would'nt throw bad coffee on you if you were on fire.
>Swallow the frustration until it makes a tight little ball in your
>stomach and gives you an ulcer by the time you're 45.
>
>2. fight fire with fire, look after number one, I'm alright Jack -
>swap the motor and let Starbucks take the rap. Bask in the glory of
>your deviousness - Assuage your nagging conscience by giving to
>charity, voting Democrat (next time), smiling at ugly strangers.
>
>3. smash the state, rage against the machine, anarchy rules, burn it
>all down. Join your local anti-capitalist cell, firebomb the corporate
>machine. Live the dream as a modern day Che Guavera - Come the
>revolution.....
>
>4. Get political, the enemy within. Join your local part apparatus,
>run for governor, senator, lobby the supreme court, win the presidency
>- log cabin to whitehouse. Oh say can you see..... When you're ruler
>of the world the universe and everything, change the laws so that
>consumers are protected from shoddy goods and services.
>

I came up with yet another laternative- after reading some of his
other posts, I kill-filtered him. Now the problem no longer exists!
;-)

Randy "this sand feels good around my head" G.
http://www.quiknet.com/~frcn/Coffee/Coffee.html



       
Date: 13 Nov 2004 09:43:21
From: Mr Murphy
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
> I came up with yet another laternative- after reading some of his
> other posts, I kill-filtered him. Now the problem no longer exists!
> ;-)
>
> Randy "this sand feels good around my head" G.
> http://www.quiknet.com/~frcn/Coffee/Coffee.html

blimey, bit drastic.

To all and sundry...

If any of my comments on this thread, or any other, have truly
offended, then I offer my sincere apologies and will humbly retract my
statements. I was not aware that I had posted anything other than (in
my eyes) light-hearted banter.

It has been said before now that my brand of humour can be deadpan and
sometimes caustic, but please do not take my posts to heart.

In truth, I am aware that the suggestion I made to steal a new motor
from Starbucks is wrong, the fact that it was an ill-considered
throwaway comment does not excuse me.


        
Date: 18 Nov 2004 00:53:01
From: MrChiversRegal
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble

"Mr Murphy" <nm250nospam@hotmail.com > wrote in message
news:ddc0c20f.0411130943.2ba51edd@posting.google.com...
> > I came up with yet another laternative- after reading some of his
> > other posts, I kill-filtered him. Now the problem no longer exists!
> > ;-)
> >
> > Randy "this sand feels good around my head" G.
> > http://www.quiknet.com/~frcn/Coffee/Coffee.html
>
> blimey, bit drastic.
>
> To all and sundry...
>
> If any of my comments on this thread, or any other, have truly
> offended, then I offer my sincere apologies and will humbly retract my
> statements. I was not aware that I had posted anything other than (in
> my eyes) light-hearted banter.

You never. You can't, and shouldn't be held responsible for the lack of SOH
in other posters. You have *no* apology to make....you certainly owe no one
here one anyway.

>
> It has been said before now that my brand of humour can be deadpan and
> sometimes caustic, but please do not take my posts to heart.

Don't worry, *some* of us get the humour. LOL. :-)

>
> In truth, I am aware that the suggestion I made to steal a new motor
> from Starbucks is wrong, the fact that it was an ill-considered
> throwaway comment does not excuse me.

Nah, say as you see. I don't doubt you see it as wrong, I in fact wouldn't
have any qualm with doing it....but I respect your opinions all the same.
You are far from my killfile for holding opinions contrary to my own. Jesus,
if we all thought alike it would be a bit bloody boring wouldn't it?

My sincere regards.




        
Date: 18 Nov 2004 00:59:30
From: Java Man
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
In article <ddc0c20f.0411130943.2ba51edd@posting.google.com >,
nm250nospam@hotmail.com says...
> It has been said before now that my brand of humour can be deadpan and
> sometimes caustic, but please do not take my posts to heart.
>
Bare type is a poor medium for communicating humour unless the context
makes the humourous intent abundantly. That's why so many people use
emoticons. :-)

Rick


       
Date: 13 Nov 2004 18:07:58
From: mft
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
Randy G. wrote:
> I came up with yet another laternative- after reading some of his
> other posts, I kill-filtered him. Now the problem no longer exists!
> ;-)
>
> Randy "this sand feels good around my head" G.

Why do Randy's awkward posts keep disappearing from Google? This's the
second post of his that I've noticed beeing quoted by people, but then
mysteriously has disappeared. Has he ingeniously managed to kill-filter
himself, for our benefit? ;-)

T


 
Date: 07 Nov 2004 17:33:15
From: Tetractys
Subject: Re: Starbucks Barista Conical Burr Grinder...trouble
Leslie wrote:

> My husband has taken the grinder apart
> [he is extremely handy] and believes the motor is just dead.

You didn't say how it died, but if you were
grinding a bunch of coffee all at once, it may
have overheated and popped the thermal fuse.
This is a non-replaceable part, although you
might be able to bypass it.